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Software
Support - As the EnergyGauge Support
Office receives questions they will try to post the
answers on this software support site. Questions related
to both energy code and rating software are contained
here. Please search this
site for assistance before you contact us
by e-mail or phone.
Training
Support -
Training in a variety of renewable energy and energy-efficiency
subject areas, including Rater
Training, is available through the Florida Solar
Energy Center at their Education
& Training page.
e-mail
Support -
You may contact the Energy Gauge Support Office by
e-mail at info@energygauge.com
Please include your phone number in case we need to
call you and be sure to include
your full software version number in the subject line
of all e-mail questions (see
main Help>About screen in your software for your
full version number). Please also
attempt to resolve any problems using the Software
Support page before sending e-mail.
Phone
Support
- If all else fails or you have what you consider
to be an emergency, the EnergyGauge Support Office
may be reached by phone at (321)
638-1492.
The
mailing address for the Energy Gauge Support Office
is: 1679
Clearlake Road,
Cocoa, FL 32922-5703.
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